top of page

Privacy Policy

Last Updated:  December 12, 2025

Jansen Property Management is committed to protecting the privacy and personal information of our website visitors and clients in compliance with South African legislation, including the Protection of Personal Information Act (POPIA).

1. Introduction and Scope

This Privacy Policy explains how Jansen Property Management collects, uses, discloses, and protects the personal information you may provide to us via our website at Jansenpropertymanagement.co.za. This policy applies only to the data collected through this website and not to any other data processing activities of Jansen Property Management.

2. Information We Collect

Since our website does not use cookies or have a login portal, the personal information we collect is strictly limited to the information you voluntarily provide to us when you contact us via our website forms, email links, or other direct communication channels.

The types of personal information we may collect include:

  • Identity Data: Your name and surname.

  • Contact Data: Your email address, telephone number, and residential/business address (if provided in your inquiry).

  • Inquiry Data: Information relating to your property management needs, such as the type of service you are interested in (e.g., rental management, body corporate management) and details about your property.

3. Purpose of Collection (Why We Collect Your Information)

We collect your personal information for the following specific and legitimate purposes, as permitted under POPIA:

  • To Respond to Your Inquiries: To communicate with you and respond to your requests for information, quotes, or services.

  • To Provide Services: To take necessary steps to enter into a service agreement with you (e.g., generating a service proposal).

  • For Internal Administration: To maintain records of inquiries and improve our service offerings.

  • For Compliance: To comply with any applicable legal or regulatory obligations in South Africa.

4. Storage and Security of Personal Information

Jansen Property Management is the responsible party for the personal information collected via this website.

  • Security Measures: We implement reasonable physical, technical, and administrative security measures to protect the personal information we hold from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

  • Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Sharing Your Personal Information (Disclosure)

We will not sell, rent, or trade your personal information to any third parties. We may disclose your personal information to third parties only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers (e.g., IT support, cloud hosting) who perform services on our behalf and are bound by confidentiality agreements to protect your data.

  • Legal Obligation: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.

  • With Your Consent: Where you have explicitly consented to the disclosure.

6. Your Rights Under POPIA

As a data subject under the Protection of Personal Information Act (POPIA), you have the right to:

  • Be Notified: Be notified that your personal information is being collected (which is the purpose of this policy).

  • Access: Request access to the personal information we hold about you.

  • Correction/Deletion: Request the correction, destruction, or deletion of your personal information.

  • Object: Object to the processing of your personal information on reasonable grounds.

To exercise any of these rights, please contact us using the details provided below.

7. Contact Us (Information Officer)

If you have any questions about this Privacy Policy, the processing of your personal information, or wish to exercise your rights, please contact our Information Officer:

Jansen Property Management Information Officer: Sean Jansen Email: Sean@Jansenpropertymanagement.co.za

8. POPIA Regulator

You have the right to lodge a complaint with the South African Information Regulator if you believe we have processed your personal information in a manner inconsistent with POPIA.

bottom of page